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Microsoft 365

FAQ for Office 365 related issue.
  • FAQ: How to check your OneDrive storage usage?
  • FAQ: Configure Evolution to access Office 365
  • FAQ: How can I scan a document or photo into a PDF file on a mobile device?
  • FAQ: How to Sync "Shared with me" OneDrive folders to your local computer?
  • FAQ: How to install Microsoft 365 Apps to your personal computer?
  • FAQ: How to log out of all Office 365 devices?
  • FAQ: How to prevent further share on the shared files or folders to others in OneDrive?
  • FAQ: How to redirect email to another account on Office 365 Outlook Web App?
  • FAQ: How to retrieve the attendance list for a MS Teams meeting?
  • FAQ: How to schedule an online meeting using Skype for Business?
  • FAQ: How to share file or folder in OneDrive?
  • FAQ: How to sync OneDrive for Business files with computers?
  • FAQ: How to update membership on departmental mailing list/AD group?
  • FAQ: How to update my profile photo on Office 365?
  • FAQ: I got error annoying message after login Skype for Business mobile app saying that "We can't connect to the server." What can I do?
  • FAQ: Settings for POP or IMAP access to Office 365
  • FAQ: What are the limitations with Microsoft 365?
  • FAQ: What is Focus Inbox (former Clutter) in Office 365?
  • FAQ: What is the limit on Multi-Way Video Chat in Skype for Business?
‹ FAQ: VPN connection failed. GlobalProtect client prompt for server certificate is invalid. up FAQ: How to check your OneDrive storage usage? ›

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  • Service Counter:

  • Tai Po Campus, Room C-LP-20

  • Service Hours:

  • Mon - Fri: 8:30am - 6:30pm

  • Sat: 8:30am - 5:00pm

  • Sundays and Holidays: Closed

  • IT Help Desk: (852) 2948-6601

  • Classroom Service: (852) 2948-6529

  • Email: helpdesk@ocio.eduhk.hk

  • LANDesk: https://landesk.eduhk.hk

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