IT Help Desk:
| Tai Po Campus | Room C-LP-20 Hotline: 2948 6601 | Service Hours:  | 
| Service Counter: 2948 7053 | Service Hours:  | |
| Tseung Kwan O Study Centre | Room G01 * Phone: 2190 8581 | Service Hours:  | 
| North Point Study Centre | NP402 Phone: 2190 8660 | Service Hours:  | 
| EdUHK West Kowloon Study Centre (Austin Road) | XC-G04-02 Phone: 2190 8650 | Service Hours:  | 
| helpdesk@ocio.eduhk.hk | ||
| IT Service Desk System | LANDesk | |
* IT support service at the Tseung Kwan O Study Centre is provided through the reception counter at room G01, ground floor.
Classroom Service Hotlines:
| Tai Po Campus | Phone: 2948 6529 | Service Hours:  | 
| Tseung Kwan O Study Centre | Phone: 2190 8581 | Service Hours: Mon - Fri: 8:30am - 9:30pm Sat: 9:00am - 5:00pm Sundays and Holidays: Closed | 
| North Point Study Centre | Phone: 2190 8660 | Service Hours: Mon - Fri: 8:30am - 9:30pm Sat: 9:00am - 5:00pm Sundays and Holidays: Closed | 
| EdUHK West Kowloon Study Centre (Austin Road) | Phone: 2190 8650 | Service Hours: Mon - Fri: 8:30am - 9:30pm Sat: 9:00am - 5:00pm Sundays and Holidays: Closed | 
Suggestions and Complaints:
| listen@ocio.eduhk.hk | |
| Network Issues Reporting Form | http://www.eduhk.hk/reportwifiproblem/ | 
| Suggestion Box | Located outside IT Help Desk | 
Services Status:
| https://www.eduhk.hk/ocio/status | 
