Skip to main content

EdUHK

  • About OCIO
    • Vision and Mission
    • Organization
    • Contact Us
    • Performance Pledge
    • Policies and Guidelines
    • Surveys
    • In the News
    • Major Milestones
    • Telephone Directory
    • Publications and Forms
      • User Handbook
      • OCIO Express
      • Forms
    • Sitemap
  • Network
    • Hostels and Quarters Network
    • Remote Access Services
    • Wireless Network
    • Network Traffic
    • SSL VPN Service
    • Secure FTP and Telnet Services
  • IT Environment
    • PC Desktop
    • The Portal
    • LANDesk – IT Service Desk
    • Software Applications
    • Computing & Multimedia Facilities
    • Central Teaching Facilities
    • Octopus Payment Machine
    • Online Payment Portal
    • EdU Card
    • Single Sign-On System
    • Campus Navigation
    • MyEdUHK - Mobile App for All
  • Staff
    • For New Staff
    • Office Automation
      • Computer Accounts (For Staff)
      • Email Services
      • Microsoft 365 (For Staff)
      • Email-to-Fax Service
      • Using Office PC
      • Network Drives
      • Unified Communication and Collaboration System
      • Synchronizing with your Mobiles
      • Document Management System - OpenKM
      • Board meeting system - Azeus Convene
      • Qualtrics - Survey Tool
      • In-House Templates and Tools
    • Teaching and Learning
      • EdUHK ChatGPT
      • Central Teaching Facilities
      • Smartcard Classroom Control System
      • eLearning Platforms
      • Mahara ePortfolio System
      • EdUHK Video Portal
      • Video Conferencing Service
      • Online Meeting Tools
      • Education Technology Tools
        • Grammarly
        • MATLAB and Simlink
        • Padlet
      • Photo and Video Studio
    • Others
      • MFA on M365
      • MFA on Duo
      • Virtual Desktop Infrastructure (VDI)
      • Email Security Gateway (Green Radar grMail)
      • Microsoft Purview Information Protection (MIP) (For Staff)
      • EdU Card for Staff
      • LANDesk – IT Service Desk
      • Optical Character Recognition (OCR) Service
      • Optical Mark Reader (OMR) Service
      • Software Applications
      • Personal Web Pages
      • Loan Services
      • Training
      • Forms
    • Getting Help
  • Students
    • For New Students
    • Computer Accounts (For Students)
    • Email Services
    • EdU Card for Students
      • EdU Card Photo Upload System
    • Microsoft 365 (For Students)
    • Teaching and Learning
      • Computing Facilities
      • PCs in Computer Rooms
      • Printing
      • eLearnings Platforms
      • EdUHK Video Portal
      • Mahara ePortfolio System
      • Online Meeting Tools
      • Qualtrics - Survey Tool
      • Education Technology Tools
      • Photo and Video Studio
    • Others
      • MFA on M365
      • Personal Web Pages
      • One-Day Notebook Loan
      • Software Applications
      • Loan Services
      • Training
      • Alumni email service
      • Forms
    • Getting Help
  • Departmental
    • Dept. Computer Coordinator
    • Web Publishing
    • Software Asset Management
    • Hardware Purchase
    • Software Purchase
    • Departmental Inventory
    • Private Cloud Service
  • Software
  • Home
  • FAQ
  • Staff Email

Staff Email

  • FAQ: How can I check the sizes of mailbox folders in Outlook?
  • FAQ: How can I do wildcard search for recipient name and email address quickly in Outlook?
  • FAQ: How can I export and import data in Personal Folder by Outlook?
  • FAQ: How can I forward my emails to another email address?
  • FAQ: How can I open someone else's mail folder in Outlook?
  • FAQ: How can I view or manage my colleague's calendar folder in Outlook ?
  • FAQ: How do I back up my mail in Outlook?
  • FAQ: How do I setup ThunderBird to send emails in the campus?
  • FAQ: How to Import and Export my Rule Wizards in Outlook?
  • FAQ: How to add or change your Autosignature in Outlook?
  • FAQ: How to archive emails in Outlook?
  • FAQ: How to call back a message sent?
  • FAQ: How to find the email address of a staff or student?
  • FAQ: How to handle Junk Mails?
  • FAQ: How to import Excel file into Outlook Contacts?
  • FAQ: How to move my Personal Folders (PST file) to a new location in Outlook?
  • FAQ: How to open a personal folder in Outlook?
  • FAQ: How to remove email addresses from the Auto-Complete List?
  • FAQ: How to resolve slow Outlook 2016 Autodiscover profile setup with Office 365?
  • FAQ: How to send mail on behalf of another user?
  • FAQ: How to set up outlook to filter junk mail?
  • FAQ: How to setup user profile in Outlook ?
  • FAQ: How to use Out of Office Assistance in Outlook?
  • FAQ: I sent a Simplified Chinese e-mail but the recipient said he cannot read some words. Why?
  • FAQ: I have deleted some mails already but my e-mail quota is still full. Why?
  • FAQ: I have enabled the auto-reply function using Out of Office Assistant in Outlook but my colleague did not get a reply after he sent me a message. Why?
  • FAQ: I receive a notification message every time when new e-mail arrives. Can I turn it off?
  • FAQ: Manage email messages by using rules
  • FAQ: My mail quota is full and I cannot send any messages. What can I do?
  • FAQ: What is the maximum size of email I can send?
  • FAQ: When I open an email in Outlook, it prompts that the character set cannot be recognized. What can I do?
  • FAQ: Why I cannot send or receive .EXE file in Outlook?
  • FAQ: Why I cannot view the pictures within email using Outlook?
  • FAQ: Why my name will automatically be included in the forwarded message when I try to modify the content?
  • FAQ: [Staff Only] I will be leaving the University soon. Can I arrange to forward my EdUHK emails to my external email account after I have left?
‹ FAQ: What should I do if I need assistance with using a teaching venue? up FAQ: How can I check the sizes of mailbox folders in Outlook? ›

Author

anon

ociocmsadm

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nam viverra euismod odio, gravida pellentesque urna varius vitae. Sed dui lorem, adipiscing in adipiscing et, interdum nec metus. Mauris ultricies, justo eu convallis placerat, felis enim ornare nisi, vitae mattis nulla ante id dui.

LINKS

  • New Students
  • New Staff
  • OCIO Services Status
  • FAQ's
  • Sitemap
  • Contact Us

Contact Us

  • Service Counter:

  • Tai Po Campus, Room C-LP-20

  • Service Hours:

  • Mon - Fri: 8:30am - 6:30pm

  • Sat: 8:30am - 5:00pm

  • Sundays and Holidays: Closed

  • IT Help Desk: (852) 2948-6601

  • Classroom Service: (852) 2948-6529

  • Email: helpdesk@ocio.eduhk.hk

  • LANDesk: https://landesk.eduhk.hk

OCIO Bimonthly Newsletter

OCIO Express is published bimonthly - www.eduhk.hk/ocioexpress

Social Media

    Facebook

User login

OCIO© Copyright 2024 OCIO, EdUHK. All Rights Reserved.