User may encounter problem when running SPSS in Windows XP with the error prompted below.
![](../webdoc/images/faq/image/pc91.gif)
![](../webdoc/images/faq/image/pc92.gif)
The problem may occurs if your PC installed with the PenPower Chinese writing pad (蒙恬手寫板).
To fix the problem, follow the procedures below:
- click "Start" -> "Settings" -> "Control Panel"
- Choose "Regional and Language Options
" by double click.
- Change to the "Languages" tab then click "Details" button.
- From the "Installed Services" option, scroll to locate the "蒙恬筆輸入法". Then highlight it and click the "Remove" button.
- Click all the "OK's" to apply the changes. Then reboot your system.