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Pilot Use of ChatGPT at EdUHK 

EdUHK has adopted a chatbot-based large language model (LLM), using Microsoft Azure OpenAI service, that generates text in dialogue format in a pilot scheme so as to facilitate the University community to embrace the technology. Hosted on campus, the service provides similar functionality to OpenAI’s ChatGPT. According to Microsoft, unlike other AI tools such as OpenAI, we do not record your conversation history for any future AI model training. Colleagues may delete their conversation history at their own discretion at any time while students' conversation history is kept in the University server for record purposes, e.g. for course instructor’s review if necessary.  Please read and accept the terms and conditions on using ChatGPT at EdUHK before using the service. 

Currently, colleagues are provided with ChatGPT (GPT-3.5) and GPT-4 while students are allowed access to ChatGPT (GPT-3.5). Staff and students can access and experience the AI tool at with their network account and password through the EdUHK network or via VPN while away from campus. During the pilot period, each user is given a monthly credit of 500,000 units to use the chatbot service. 

Please note that other generative AI tools such as POE ( from Quora and Bing Chat ( from Microsoft are hosted by external parties. Colleagues are therefore advised to avoid disclosing confidential, sensitive or personal information, especially if you are not sure how the data is kept or used. As a general principle, please opt for our service, if confidential, sensitive or personal data is to be used. Again, it is best to remove or mask sensitive data before using any AI tools.



There are some new terms used in ChatGPT and below are a few to help you get started.

  1. Prompts / Queries - Your input of text to ChatGPT to get what you want it to do.
  2. Completions / Responses - The return from ChatGPT for your prompt / query.  We currently supports text returns only.
  3. Credit Units - The lengths and consumptions of the prompt / query and completion / response are calculated in terms of tokens by Microsoft Azure OpenAI. Tokens can be words or just chunks of characters. The amount of token consumed is more than just counting the words in your current prompt because ChatGPT also needs to consider your previous conversations. (Please see for more details.) During the pilot run at EdUHK, each user is given a monthly credit of 500,000 units, which is equivalent to 500,000 ChatGPT-3.5 tokens. 
  4. ChatGPT models (Staff only) - Generally-speaking, GPT-4 is considered to be more accurate and powerful than ChatGPT (GPT-3.5) but consumes more credit units. Users should choose the model to use according to individual needs. 
    ModelCredit consumption speed
    ChatGPT (GPT-3.5)1x

    Use of ChatGPT


Other Generative AI Tools

There are other generative AI tools on the market like the following. Colleagues are advised to avoid disclosing confidential, sensitive or personal information in the prompt / query when using these tools.

  1. Microsoft Bing Chat
    Open Microsoft Edge and access You can either click on Chat at the top of the screen, or click on the Bing logo on the sidebar on the right of the screen, or, if available, click on Try it or Learn more right below the search bar.
    Please note that Microsoft currently limits the number of  Bing turn limit to 30 chats per session and 300 chats per day. Also, to use the full feature of Bing Chat, you need to create a Microsoft Personal account (not with EdUHK network account) to log in Edge.
  2. Quora POE
    Register the free service of POE by accessing You need to provide your email address or phone number to complete the registration. Also, POE also supports mobile devices running iOS or Android. Download it from


Please observe the 6-P pedagogical approach promulgated by the University earlier (, which promotes the productive use of AI-enabled text-generating tools for the development of critical and/or reflective thinking by students. 

For any enquiries on the use of ChatGPT, please contact IT Help Desk at 2948 6601 or