Page 47 - Sponsor Booklet

8. Ask them to talk through the consequences of acting or not acting on
the feedback given.
● Sharing your feelings – when appropriate
● Ensuring that what you say is consistent with your non-verbal
behaviour.

● Making explicit what your part in the exchange is, and the purpose
of it.

Remember: Feedback is most useful if it:
● Is given as soon after the event as is appropriate.
● Is descriptive rather than evaluative.

● Refers to behaviours (ways of doing things) which can be changed
– and so avoids all reference to in-built character traits.

Skilled feedback offers people additional information about
themselves. This leaves them with the choice of whether to act
upon it or not.
Remember also:
Feedback usually says something about the person giving it as well
as the person receiving it, so before giving any feedback C Y A –
check your attitude. We are all naturally full of prejudice - opinions
formed as a result of our own positive and negative experiences.
Before beginning any feedback check that you have been as
objective as you can in collecting and collating the evidence on
which the feedback is based.

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