Page 44 - Sponsor Booklet

Skills for Giving Negative Feedback

How to maintain a strong ‘Learning Square’. We know from research
that the most effective communicators are those people who are able
to convey:

● Respect

● Genuineness
● Empathy

By respect we mean that we really believe that the other person is
worthwhile in her/his own right. Her/his values and ways of doing
things may differ from ours but they have a value and warrant being
taken seriously.
By genuineness we mean being ourselves, not hiding behind facades,
accepting and, where necessary, making explicit any differences in the
roles between us openly.
By empathy we mean the ability at least for a moment to put ourselves
in the shoes of the other person and see the world as she/he sees it.

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