Business Communication and Cultural Diversity at Workplace

1. Course Synopsis
   
   Information technology has a tremendous impact on business communication and workforce movement, this course provides opportunities for students to explore communication concepts, e-tools in business communication as well as cultural challenges encountered in the workplace. Students will be equipped with the knowledge and skills in business communication via use of e-tools with a special attention to addressing cultural differences. 
    
2. Course Intended Learning Outcomes (CILOs) 
   Upon completion of this course, students will be able to: 
    

   CILO1	Understand the importance of having good communication in local and international businesses.
   CILO2	Analyse and apply the forms and key aspects of communication in the business contexts.
   CILO3	Compare and apply a variety of e-Communication tools in terms of their usages and benefits to local and international businesses.
   CILO	Communicate effectively when different cultures meet at workplace.
   CILO	Apply different business communication skills.