Page 21 - Leadership Basics 4

Summary

Friendliness  Making colleagues feel important.

 Acting humbly and acknowledging others’ expertise.

 Behaving in a friendly manner.

 Giving colleagues ‘pats on the back’.

Bargaining  Offering rewards.
 Reminding of past favours.

Reasoning  Providing a detailed justification

 Giving supporting information.

Assertiveness  Checking up on subordinates.

 Giving orders.
 Shouting and speaking so others can hear.

 Giving strict time deadlines.

Upward Referral  Speaking to the boss and asking for pressure.

Coalition  Obtaining the support of colleagues.

Sanctions
 Stopping privileges.
 Cutting off areas of job satisfaction.
 Threatening to spread rumours.

 Introducing controls.

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