Page 17 - Leadership Basics 6

Delivery Summary

1. Be Natural. Avoiding Interruptions
2. Adopt a professional approach.  Take actions to avoid unnecessary
interruptions.

 Pause for latecomers and avoid
Set the Tone
embarrassing them.
 Establish a good relationship early.  Deal tactfully with people who hold private
 Adopt a friendly approach. conversations.
 Smile and look at people.  Tell them to turn off phones.

Look at the Audience
Maintaining Interest
 Look at more than just a few individuals.
 Refer to things with which they are familiar.
 Show enthusiasm even though you may be
 Obtain relevant interesting information in faced with unsupportive expressions and
advance. gestures.

 Look for signs of irritation and boredom.
Knowing Your Audience

 In small groups, refer to people by name. Using Your Voice
 In larger groups, refer to the names of  Vary the speed of your speech.
people who ask questions.
 Vary your tone, but keep it natural.
 Speak loudly, but vary the volume.
Humour

 Use humour appropriately. Words
 Make it non‐offensive.  Gradually eliminate ‘non‐words’ from your
natural speech.
 Avoid ‘in‐jokes’.
 Use words which make listening easier for

the audience.
Dress

 Wear what is right for the occasion. Never Gestures
wear an England football jumper.
 Use natural gestures which are supportive
 Avoid distracting colours and styles, to your speech.
especially red and white.

Presenter’s Position
Avoiding Distractions
 Use movement to emphasize key points.
 Avoid any actions which distract your
 Avoid standing behind furniture.
audience.

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