Page 11 - EdUHK-Outbound Exchange Student Handbook 2016-17

HANDBOOK for Outbound Exchange Students 2016-17
Step 1: Report the claim
Scan the completed group travel insurance claim form, proof of trip period (i.e. boarding pass or passport stamp), proof of trip nature (i.e. recommendation letter from IO) together with receipts and medical certificates, and send the file(s) to EdUHK Finance Office via email within 30 days of the incident causing the loss.
Step 2: Claim reimbursement
Submit the original claim form plus original supporting documents to the EdUHK Finance Office within two weeks of your return to Hong Kong.
For enquiries, please contact the following EdUHK Finance Office staff:
Additional insurance policy at your own cost
As per compulsory requirement in the Student Exchange Undertaking, you are required to buy additional travel insurance policy for the entire period of your exchange programme overseas. Make sure to present the proof of your own insurance policy to IO prior to your departure, and take notes of the claim procedures of your own insurance provider.
Mandatory insurance at your host institution
If your host institution requires you to join a mandatory insurance plan, apply as soon as possible. Otherwise you may not be able to register for class. Routine health issues can usually be met by on-campus health services. You may contact the international office or related departments at your host institution for advice.
Ms Vicki Lam
yinyin@eduhk.hk Tel: (852) 2948 6410
Ms Hidy Chow
hchow@eduhk.hk Tel: (852) 2948 6088
Keep your insurance policy or certificates, retain all original medical bills and receipts or reports with diagnosis and doctor’s signature on it, otherwise you may not be able to claim for reimbursement
BEFORE YOU GO
Don’t Forget