Page 21 - Mini-Module 10
P. 21
Thief 6: Too Much Paper Work, Too Much Emails
● Many people spend too long doing paperwork or replying
emails.
● Set aside time each day to deal with mail.
● Prioritize and categorize your ‘paper’.
● Do not write a reply unless it is necessary.
● Use the phone whenever you can.
● Handle each paper only once.
● Communicate verbally.
● When you must write, keep it simple and to the point.
Thief 7: Poor Communication
● Think about how you communicate.
● Decide which medium is most suitable.
● Match communication to task complexity.
● Do not ‘over-communicate’.
● Ensure lines of communication are open.
● Use understandable language.
21
