IT Training Survey in Third Quarter 2011

Below is the statistics of the staff IT training in the third quarter 2011.

ITS delivered 11 class-day training on 10 different topics in the third quarter 2011. The total number of enrollment is 120 and 90% of them are successful. And the show up rate in the class is about 89%. After collecting 55 questionnaires, we have summarized the statistics as follows:

Q1. Are you an administrative staff or an academic staff?

Findings: 56% of attendees are administrative staff and 44% are academic staff.

Q2. How useful is the information presented in the training session?

Findings: 84% of the attendees found that the information presented in the class is useful and 16% of attendees found that only some information are useful.

Q3. Is the information presented in the right level?

Findings: About 89% of the attendees found that the information presented in the training is at the right level.

Q4. Please comment on the duration of the training.

Findings: 78% of the attendees found that the duration of the training is just right.

Q5. How well is the content of the training organized?

Findings: About 83% of the attendees rated the training organization and presentation to good or above.

Q6. Please comment on the presentation skill of the trainer(s).

Findings: About 85% of the attendees rated the presentation skill of the trainer to good or above.

Q7. Please comment on the training facilities and environment.

Findings: About 89% of the attendees rated the training facilities and environment to good or above.

Q8. Please rate your overall satisfaction.

Findings: About 85% of the attendees rated the satisfaction level of the courses to good or above.

Q9. Would you like to attend a more advanced training of this subject in the future?

Findings: 89% of the attendees would like to attend more advanced training courses in the similar subjects in the future.

Q10. How can we improve this training class?

Findings: In order to improve the training classes, some attendees* suggest the following:

Course	Suggestions
MS Office 2010 New Features	A whole day training is too long, maybe can cut it into two half-day, so that I can handle my work better.
MS Office 2010 New Features	The trainer slows down the speed, arranges break time, arranges more application chances.
MS Office 2010 New Features	The presentation should emphasize more on the new feature of office 2010, instead of introduce the tools of office. In fact, all of the attendees are using office 2007 in the office, so we just want to know more about the new features.
MS Office 2010 New Features	More in-depth
Introduction to Dreamweaver CS4	The classroom was too cold.
Introduction to Dreamweaver CS4	1 more time will be better
Introduction to Dreamweaver CS4	The notes could be more coherent and detailed.
Introduction to Illustrator CS4	The computer has been rebooted by itself, and the software is not able to run after reboot, hope can do better for the computer maintenance
Introduction to Illustrator CS4	One more day for this course, advanced level later
Introduction to Illustrator CS4	The course note could be more user-friendly (too may words).
Introduction to SPSS	Will be better if the sessions are arranged in sepearated mornings and afternoons. One day is too long and have to leave in the middle and come back missing a lot. Good to speed up and compress the lesson into two half days instead of two whole days.
Introduction to Photoshop CS4	There could be one more tutor in the class to answer questions from participants, especially when there are more than 10 participants in a class.
Making Video Online in FLV and WMV format	There is no Ulead Studio version 12, HKIEd is using the old version version 10, so we can try the new function like "Package" and how to transform the video file into .flv files yet. That is a pity!! The software should be updated as the desktop just have the old version , Ulead Video version 8 installed, it makes us inconvenient and have to re-install the newer version again.

Note: In order to improve the quality of the training courses in the future, some of the comments and suggestions are sent to the contractors for reference.

Q11. What other information Technology related training courses / seminars would you suggest ITS to offer in the future?

No attendee suggest related training courses / seminars to ITS in the furture.

Note: Some suggested training courses are already on our offering list, and some will be offered in the future.