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Below is the statistics of the staff IT training in the third quarter 2010.
ITS delivered 11 class-day training on 11 different topics in
the third quarter 2010. The total number of enrollment is 135
and 86% of
them are successful. And the show up rate in the class is about 89%.
After collecting 63 questionnaires, we have summarized the statistics
as follows:
Q1. Are you an administrative staff or an academic staff?
Findings: 79% of attendees are administrative staff and 21% are
academic staff.
Q2. How useful is the information presented in the training session?
Findings: 68% of the attendees found that the information presented
in the class is useful and 32% of attendees found that only some
information
are useful.
Q3. Is the information presented in the right level?
Findings: About 83% of the attendees found that the information
presented in the training is at the right level.
Q4. Please comment on the duration of the training.
Findings: 68% of the attendees found that the duration of the
training is just right.
Q5. How well is the content of the training organized?
Findings: About 86% of the attendees rated the training organization
and presentation to good or above.
Q6. Please comment on the presentation skill of the trainer(s).
Findings: About 98% of the attendees rated the presentation skill
of the trainer to good or above.
Q7. Please comment on the training facilities and environment.
Findings: About 93% of the attendees rated the training facilities
and environment to good or above.
Q8. Please rate your overall satisfaction.
Findings: About 88% of the attendees rated the satisfaction level
of the courses to good or above.
Q9. Would you like to attend a more advanced training of this
subject
in the future?
Findings: 90% of the attendees would like to attend more advanced
training courses in the similar subjects in the future.
Q10. How can we improve this training class?
Findings: In order to improve the training classes, some attendees*
suggest the following:
| Course |
Suggestions |
| Introduction to Photoshop CS4 |
That great the trainner have prepared addtional material for the course, I suggest the original material could be make more simpler and user-friendly for us to self-learning |
| Introduction to Photoshop CS4 |
The trainer is not sure about the content of the course, he got confusion between the basic and the advanced level. |
| Introduction to Dreamweaver CS4 |
By providing notes or support materials on web for users not available to attend class |
| Introduction to Dreamweaver CS4 |
It might be better to break into 2 half-day course. |
| Introduction to Dreamweaver CS4 |
Better notes sequences |
| Conducting Satisfaction Survey using SPSS |
The room (B4-P-03) is too cold. The room temperature should be 25oC. |
| Introduction to InDesign CS4 |
The training manual is poorly design. |
| Advanced PhotoShop CS4 |
His teaching process is too fast, and he not always repeats the steps of operation. It is too difficult to follow his instructions. Besides, he never check or review students' working output and process. |
| Advanced PhotoShop CS4 |
The same trainer for introduction and advanced course is better |
| MS Office 2007 New Features |
The duration of the course is too short. |
| MS Office 2007 New Features |
Don't arrange MS Word, Excel and PpwerPoint workshop within one day. Its too hurry and can't cover many topics. |
| Advanced InDesign CS4 |
Adjust the air-con please as it's freezingly cold in that room (B4-P-03), thanks. |
| MS Excel 2007 Advanced |
Hope it can be arranged into two afternoons. |
| MS Excel 2007 Advanced |
A bit rush, not enough time for practice or Q&A. |
| MS Excel 2007 Advanced |
The example in the booklet may link to our working area, likes how to handle our student record |
| Advanced Dreamweaver CS4 |
It would be better to have the same trainer for introduction and advanced course. |
| Advanced Dreamweaver CS4 |
There is a serious bug when using internal ftp within Dreamweaver which causes the hanging problem of PC. This happens in most of the PCs including the one of the instructor. Please fix. |
| Advanced Dreamweaver CS4 |
The computer which the trainer used was hanged, and the connection of the server is very slow and unstable, since this is a course of DW, we have to connect to IE all the time, it affects the smoothness of the |
| PC Protection & Information Security Overview |
When coming back from the training class, I will try the new skilles I learnt from the class, and many questions will come up. I wonder if we could have a tutorial time or by online way for us to ask questions |
| PC Protection & Information Security Overview |
The teacher speak so fast!I think if he speak slowly will be better. |
| Simple eForm System |
The lecturer taught the course extremely well. I will attend his sessions later too. |
Note: In order to improve the quality of the training courses
in the future, some of the comments and suggestions are sent to the
contractors
for reference.
Q11. What other information Technology related training courses
/ seminars
would you suggest ITS to offer in the future?
Findings: In addition to our existing training courses, some attendees*
suggest ITS to organize the following training courses / seminars in
the
future:
|
Courses Suggested by attendees |
| 1 |
Google Doc |
| 2 |
MS Access |
| 3 |
Desktop publishing with Word |
| 4 |
Flash |
| 5 |
Endnote, Outlook |
Note: Some suggested training courses are already on our offering
list, and some will be offered in the future.
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