IT Training Survey in Second Quarter 2011

Below is the statistics of the staff IT training in the second quarter 2011.

ITS delivered 11 class-day training on 10 different topics in the second quarter 2011. The total number of enrollment is 127 and 87% of them are successful. And the show up rate in the class is about 96%. After collecting 47 questionnaires, we have summarized the statistics as follows:

Q1. Are you an administrative staff or an academic staff?

Findings: 85% of attendees are administrative staff and 15% are academic staff.

Q2. How useful is the information presented in the training session?

Findings: 83% of the attendees found that the information presented in the class is useful and 17% of attendees found that only some information are useful.

Q3. Is the information presented in the right level?

Findings: About 96% of the attendees found that the information presented in the training is at the right level.

Q4. Please comment on the duration of the training.

Findings: 62% of the attendees found that the duration of the training is just right.

Q5. How well is the content of the training organized?

Findings: About 91% of the attendees rated the training organization and presentation to good or above.

Q6. Please comment on the presentation skill of the trainer(s).

Findings: About 98% of the attendees rated the presentation skill of the trainer to good or above.

Q7. Please comment on the training facilities and environment.

Findings: About 79% of the attendees rated the training facilities and environment to good or above.

Q8. Please rate your overall satisfaction.

Findings: About 91% of the attendees rated the satisfaction level of the courses to good or above.

Q9. Would you like to attend a more advanced training of this subject in the future?

Findings: 86% of the attendees would like to attend more advanced training courses in the similar subjects in the future.

Q10. How can we improve this training class?

Findings: In order to improve the training classes, some attendees* suggest the following:

Course Suggestions
MS Office New Features

Ensure the upgraded software version already available at office for installation otherwise the training would be a waste.
MS Excel 2007 Advanced 1. Due to insufficient time, only part of the contents covered in the class.
2. It should be intermediate level but not advance. Please change its name and offer an genuine advance level course.
MS Excel 2007 Advanced It was too cold in the classroom. Not confortable.
MS Excel 2007 Advanced Suggested to the cover all the topics under the handout
Introduction to Dreamweaver CS4 Error occured in 2 PCs when installing DW4. I have to try the third PC to install the software.
Introduction to Photoshop CS4 The tutor may prepare some worksheets for class members to do so as to enhance the step-by-step procedure as demonstrated in class. Invite participants who have completed the best classwork to share how they have done the work.
Making video online in FLV and WMV format It would be better if the notes can be follow through out the presentation so that we can make relevant notes or remark to the relevant part of the handout.
Making video online in FLV and WMV format Provide advance section of this topic
Making video online in FLV and WMV format To start the class on time. the tutor starts the class 15 minutes later than the expected time.
Using Macform and Google Docs to build online form The course can cover more related topics.
Using Macform and Google Docs to build online form The performance of PCs is a bit low, esp. when loading software.
Using Macform and Google Docs to build online form

The contents did not match with the length of the workshop (not enough contents for whole day workshop) Could it be shorten into only am or pm session, then may be more people will be able to join the class.
Using Macform and Google Docs to build online form It should be a half day course.

Note: In order to improve the quality of the training courses in the future, some of the comments and suggestions are sent to the contractors for reference.

Q11. What other information Technology related training courses / seminars would you suggest ITS to offer in the future?

Findings: In addition to our existing training courses, some attendees* suggest ITS to organize the following training courses / seminars in the future:

Courses Suggested by attendees
1
 Try to the avoid offering a class on Monday morning as staff might have more things to clear after a week end.
2
 Different trainers will have different training content/method in different levels of training, How about showing the trainers' name when applying courses so that we can choose to take a course in advan
3
 MS Access 2007;
MS Excel 2007 Visual Basic
4
 Access, MS Word Advanced
5
 Poster design and critique
6
 3D Modelling and rendering skill, eg. Rhino, 3d Studio, Sketch-up, etc.
7
 Elementary SPSS
8
 About google application

Note: Some suggested training courses are already on our offering list, and some will be offered in the future.