Module Code 單元編號 GEK1015 Module Title 單元名稱 EFFECTIVE NEGOTIATION AND POSITIVE CONFLICT MANAGEMENT: SECRETS OF SUCCESSFUL TEAMWORK 有效的談判和正面的衝突管理：成功團隊合作的秘訣 Module Synopsis 單元概要 In this course, we will explore how different personal and interpersonal factors can influence the processes of communication, negotiation, teamwork, group decisions, conflicts and conflict resolution styles in various contexts, such as at school, work, families, and relationships. With psychological concepts and principles, students will acquire knowledge and skills in understanding and analyzing how personal factors possess certain strengths and challenges in communication style, negotiation style and conflict resolution styles and their respective resolution. Students are expected to increase their social intelligence by recognizing the positive potentials in individual differences to constructively build mutual understanding, negotiate, resolve conflict situations, gain confidence in teamwork, and make group decisions.